We Are Frequently Asked
is a Direct Cremation versus just Cremation?
Cremation is the process
by which a dead human body is exposed to intense heat and flame
for a period of time thus leaving only bone fragments once the
process is complete. A direct cremation (also referred to as
“Simple Cremation”, “Low Cost Cremation”
or “No Frills Cremation”) is the least expensive
disposition service option offered by a funeral home. Direct
cremation is offered by select licensed funeral-cremation
providers to serve the specific needs of individuals who desire
the most simple, dignified, and economical means of disposing of
the human dead.
Embalming is NOT
REQUIRED for a direct cremation so it's not performed. Instead
of a casket, the remains will be placed in a simple, rigid,
cardboard alternative container.
There is no
“service” with the body present when a direct
cremation is selected. Any service you arrange post-cremation is
called a "memorial service" and City Funeral
Service can help you plan one if you desire. If piece-of-mind or
religious customs demand that you “witness” the
cremation, please call our office at (877) 274-5152 to discuss
your needs so that we may provide you with your cremation options.
Direct cremation does NOT
INCLUDE a public visitation period or a "wake”.
However, an identification can be provided.
thought you were a “Cremation Service”, why is there a
separate fee for a Crematory?
Funeral Service is a Funeral Home registered with the New York
State Department of Health, Bureau of Funeral Directing. It is
owned and operated by a licensed Funeral Director. While it is
true we offer cremation services in the New York Area and target
the consumer that wishes to arrange a Low Cost New York Cremation
Service, New York State Law forbids funeral firms from operating a
cremation retort (chamber) in their Funeral Home facility.
Therefore, the final step in the cremation process – the
cremation of the body, must be performed by an outside entity –
usually a New York Cemetery that has a cremation chamber located
on its grounds. Furthermore, the Crematory CANNOT
as a Licensed Funeral Director. While a Crematory may recommend us
to you, they are forbidden to perform the services of a Funeral
Director and Funeral Firm including placing the body into our care
and shelter, providing the customer with all authorizations and
price disclosures, completing and filing a death certificate, and
providing funeral merchandise such as the cardboard alternative
container, or cremation urns. The Crematory Fee will be listed on
the right side of the Statement of Goods and Services Selected we
will provide you at the time arrangements are finalized. We know
this creates confusion to the consumer but we must comply with
regulations. Other regions of the United States – notably
California, Arizona, and Florida allow for cremations to take
place either at a Funeral Home or at a separate Crematory or by a
Cremation Society, with one entity completing the entire service
process. We would also like to take the opportunity to make you
aware that wherever you see advertised, either online or
elsewhere, a funeral home or firm offering cremation with the
words “Cremation Service” in their name, they must
also be a Funeral Firm registered with New York State and under
the supervision of a Funeral Director licensed in New York.
is the process of reducing the human body to bone fragments using
high heat and flame. Cremation is not the final disposition of the
remains, nor is it a type of funeral service.
a Casket needed for Cremation?
a casket is not required. However, the crematory requires the
deceased's body be tendered to it in some form of rigid container.
This is to afford a measure of dignity, and privacy while at the
same time protecting the health and safety of the crematory
operating staff. Depending on the arrangement you make with the
City Funeral Service, you may select the cardboard
alternative container, rental
casket with removal insert, or a traditional
wooden casket from our catalog.
Caskets or containers constructed of steel are not suitable if
cremation is selected.
Embalming is not required by City Funeral Service (it's against
the law for us to do so). However, if there is to be a public
viewing or "wake", we may ask for your permission to
embalm the Deceased's body. There will be a cost factor involved
in performing this service and will be noted along with the reason
why the embalming procedure was performed on the Statement of
Goods and Services Selected you receive from us at the time
arrangements are finalized.
the body be viewed without embalming?
City Funeral Service allows immediate family members or a
representative to briefly view the deceased prior to cremation.
Note: this is not a public "wake" or visitation. We ask
no more than 5 immediate family members or close friends arrive on
the scheduled day of the identification period, and we ask that no
more than 15 minutes be spent in our facility doing so.
the family witness the cremation?
Yes. Most Crematories allow the witnessing of the cremation. However, there may be limitations on how many people can be present, and most allow only for the viewing of the body (in the alternative container or casket) to be placed into the cremation retort, and the initial phases of the cremation itself.
an urn be brought into a church or house of worship?
all Protestant Churches and Roman Catholic Churches allow for the
urn to be present during the service. We suggest contacting your
congregation leader to verify this.
can be done with the cremated remains?
can be buried in a cemetery lot or a cremation garden, interred in
a columbarium, kept in a safe place, or scattered. There are no
laws in New York State forbidding the scattering of ashes.
can I be sure I receive the correct ashes?
identification begins when you call the City Funeral Service. The
information you provide us such as the name and location of the
deceased is verified with those involved such as the Medical
Examiner, Police, Hospital admissions office staff, Nursing Home
Supervisor or Hospice coordinator. When our Funeral Director
responds to the deceased's location, all identification bracelets
and tags are verified with facility staff such as a hospital
mortuary attendant, medical examiner staff, and in some instances,
the family themselves. If no ID bracelets are present, one is
affixed by us. When the body is placed into our care and returned
to the Funeral Home, it is prepared according to the services you
select and instructions you give us, and the casket or container
is plainly labeled with information such as the deceased's name
prior to leaving our location. A permit issued by the health
department or appropriate municipal authorities, along with a
multi-page authorization form completed during the arrangement
conference by the party in charge of the deceased's affairs,
usually the next-of-kin, but not always, accompanies the
containerized body to the crematory. Once we arrive at the
Crematory location, the markings on the container along with the
accompanying documents are verified by the Crematory staff. When
the remains are placed into the retort or cremation chamber, a
metal disc bearing a sequential number is also placed into the
chamber. This small piece of metal withstands the temperature of
the cremation retort and remains intact. Following the completion
of the cremation process, that sequential number is entered onto
all the labeling of container the crematory places the ashes into,
along with a certificate of cremation signed by an administrator
of the crematory itself. The metal ID disc, is then packed with
the ashes, inside the container supplied by the crematory. If you
should have any doubt, or lack of trust, we suggest an
identification of the body be made by you or someone you trust
prior to us leaving for the crematory, or request the beginning of
the cremation be witnessed. We would prefer to go the extra mile
if it means you will have piece of mind.
long does the cremation take?
that affect cremation time are body weight, type of container or
casket used, ambient temperature, and the temperature of the
cremation chamber itself. An average size adult (200lbs) cremation
averages 4 hours. Modern cremation equipment is computer
controlled, and environmentally friendly.
do cremated ashes look like?
remains resemble coarse sand and are whitish to light grey in
color. The remains of an average sized adult usually weighs
between 7 and 8 pounds.
all the cremated ashes returned?
the exception of minute and microscopic particles, which are
impossible to remove from the cremation chamber and processing
machine, all of the cremated remains are given back to the family.
Some clients request the cremains be divided into several smaller
containers for distribution to multiple family members.
I need an urn?
urn is not required. If ashes are to be placed into a niche with a
marble face, or buried in a cemetery plot, City Funeral Service
does not recommend you incur the expense. However, some people opt
to keep the ashes with them, and may choose to purchase an urn.
Cremation urns can be purchased from the City Funeral Service, or
any provider of funeral merchandise, either online or in a store.
Cremation urns are priced according to their ornateness, and the
material it is constructed from. We will be happy to place the
ashes into any container you supply, or purchase thru us.
much will this cost?
a complete list of Cremation service costs.